Speed-to-Lead — first contact in under 60 seconds.
Lead-response time is the single biggest predictor of close rate. We get every new lead contacted within 60 seconds — by SMS, voice, or both. The research is brutal: 21x more conversions when you respond in under 5 minutes, 78% of buyers go with the first vendor to respond, and at 10 minutes 79% of conversion is already gone.
- Sub-60-second contact for every new lead — text in 8 seconds, AI call in under 60.
- 21x lead-to-conversion lift when you reply in under 5 minutes versus over 5 minutes.
- 78% of buyers buy from the first vendor to respond. Position 2 wins 14%.
- At 10 minutes you have lost 79% of the conversion. At 30 minutes only 2% remains.
- Industry medians: medspas 42 min, dental 31 min, real estate 25 min, law 3.5 hrs. All blow past the buying window.
- Live in 7 days. SMS first, voice fallback, calendar booking inline.